Business’s guide to e-learning: Utilise GPT4 for business e-learning

Getting to know your staff members is important because they are your business's backbone. This means that businesses should do everything in their power to keep hold of their current staff. Employees are more likely to remain with a company if given room to advance in their roles there.

According to LinkedIn's Workplace Learning Report, most workers (94%) stated they would remain with a firm longer if it supported their professional development. According to a separate survey by Udemy, half of today's millennials value professional growth and education above everything else. 

The relevance of training and development is rising in tandem with the rapid development of AI and other technologies. Deloitte projects that in only three years, 54 % of all workers will need substantial reskilling and upskilling.

But does that merely apply to staff? Or does it cost an arm and a leg to put money into corporate e-learning? ChatGPT has the answer, and you will find them in this blog.

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Types of e-learning 

Many different situations call for the utilization of eLearning. Whether to acquire new skills remotely, eLearning is convenient and accessible.

Employee training 

A company will often use an LMS to conduct online training for its employees. Among these purposes are the onboarding of new personnel and the improvement of existing employees' performance. Knowledge and an eLearning culture are promoted more effectively through eLearning than through more conventional training methods. 

Compliance training 

Most businesses can't function without providing training on compliance issues. It educates workers about the legal requirements that affect their job and field. Health, safety, and respect in the workplace are just a few subjects covered in required compliance training. Examples of compliance training are diversity, HR Law, and Anti-Harassment. 

Customer training

Customer training may seem strange. But its significance is immense. Training programs for customers improve their proficiency with the product or service. In the software industry, this style of instruction is extremely common. Training employees to serve customers better benefits businesses in more ways than one. Better customer onboarding, higher product engagement, and customer loyalty are all in store for you.

Benefits of e-learning 

Reduces on-site training costs

Since employees can complete e-learning at their own pace and in their own time, it can replace expensive in-person training sessions. 70% of companies now use mobile learning to help employees save money on tuition, fuel, and other incidentals connected with attending classes offsite. 

Allows self-paced learning

The employees like e-learning because they can learn at their own pace and review the topics that they find difficult. Specifically, 51% of respondents to a recent study of employees at large organizations in the United States reported a preference for this form of self-guided online learning. In addition, having the option to review short lessons during downtime can improve workers' ability to comprehend and retain information. 

For instance, microlearning on a digital platform was utilized to teach workplace safety at Walmart. This resulted in a 54% decrease in occurrences and increased employee voluntary engagement up to 91%. Because of differences in schedules, due dates, and skill levels, e-learning's adaptability is more challenging to achieve in a group context. Therefore, firms can more easily fulfill their training goals through self-paced, flexible online learning.

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Provides continuous professional development

One of the primary problems with conventional education is that it can't be easily expanded to accommodate more students. Most businesses need to encourage their workers to engage in lifelong learning to adapt to their profession's ever-changing requirements. The ability to modify and customize an e-learning course to better serve the educational requirements of your workforce is a significant perk. 

In particular, as business practices and policies evolve, course materials can be easily updated online. When employees only receive training once, they are less likely to retain the information. When business owners allocate resources toward e-learning, they foster a culture of perpetual education that spreads to all employees.

Drives performance and productivity

Successful online learning programs have a 55% positive effect on workplace communication and teamwork. This leads to reduced friction, fewer mistakes, and higher-quality final products. Online courses can be modified to fit the needs of individual businesses. The objective is to teach students specific skills rather than provide a broad topic overview.

Improves employee retention

Employees who have positive work experience, are treated with respect, and are given opportunities to grow are likely to remain with their employer. According to a study from Emerald Works, E-learning boosts an organization's overall retention rate by 24%. This is probably because e-learning in the workplace helps people keep moving forward in their chosen fields. Leaders can increase their chances of keeping top talent by recognizing and developing their employees' full potential through strategic training. Employees' loyalty to a firm increases when they believe they contribute to its success in tangible ways, such as through continuous e-learning opportunities.

Boosts financial performance

E-learning has been shown to improve performance and productivity while decreasing the financial burden of training. Both will help your company save money in the long run by reducing wasteful spending and preventing avoidable errors like manufacturing delays and regulatory noncompliance. Companies at the top of their field adopting a culture of continuous learning are ten times more likely to surpass their competitors.

Enables learning for a diverse team

E-learning for companies is meant to standardize training. However, if you go with on-site trainers from the area, there may be discrepancies in the quality of instruction from location to location, and consequently, multinational teams may not reach the same level of competence.

How to use GPT for e-learning?

1. Create onboarding training content

New employees need orientation training to adjust to the workplace and become productive team members. Training for new hires is designed to ease their transition into their new roles and get them contributing to the company quickly.

Prompt: 

We are an HR tech company. We are hiring a graphic designer. Create an onboarding training content

Our mission is to help enterprises build employee experience that puts people first. As a team, we encourage each other to innovate and grow every day. organizations can eliminate the need for employee-centric teams to work on tasks such as answering policy-related questions, generating employee documents on demand, and managing employee tickets to focus on strategic activities.

Job title: Graphic Designer

Responsibilities:

As a graphic designer, your primary responsibility is to create visual designs that communicate messages effectively through various media channels. You'll be responsible for developing a range of creative solutions to meet specific client needs, including designing logos, brochures, websites, advertisements, and other marketing materials.

Your tasks will include:

• Collaborating with clients to determine their design needs and objectives
• Developing design concepts and presenting them to clients for feedback and approval
• Creating design layouts, sketches, and prototypes using graphic design software
• Choosing appropriate colors, images, and typography to convey the intended message
• Reviewing and approving final designs for production
• Ensuring that all designs are delivered on time, within budget, and meet the client's requirements

Expectations:

As a graphic designer, you'll be expected to have a strong portfolio of work that demonstrates your creativity and technical skills. You should be able to work independently and manage multiple projects simultaneously, while also being able to collaborate effectively with team members and clients.

Other expectations may include:

• Staying up-to-date with the latest design trends, techniques, and technologies
• Maintaining a high level of attention to detail and quality control
• Communicating clearly and effectively with team members and clients
• Managing your time effectively and meeting project deadlines
• Being open to feedback and willing to make revisions to your work when necessary

Job Aids:

• Design templates for common design projects, such as social media graphics, email newsletters, and website banners
• Style guides outlining our brand's design standards, including color palettes, typography, and imagery guidelines
• Checklists to ensure thegraphic designer is following best practices and maintaining consistency in their work

1. Reference Materials:

• Books on design theory "The Elements of Graphic Design" by Alex W. White and "Designing Brand Identity" by Alina Wheeler
• Tutorials on using specific design software- Adobe Photoshop, Illustrator, and InDesign
• Articles on design trends and best practices from reputable sources such as Smashing Magazine and Creative Bloq

1. Additional Training Opportunities:

• Workshops and webinars on typography, color theory, or user experience design
• Conferences and events in the design industry, such as Adobe MAX or the AIGA Design Conference
• Online courses on design software, such as Lynda.com or Skillshare

1. Feedback and Coaching:

• Regular one-on-one meetings with a supervisor or mentor to discuss performance, receive feedback, and set goals for development

1. Networking Opportunities:

• Industry events and meetups, such as the Creative Mornings lecture series or local design conferences
• Professional associations, such as the AIGA or Graphic Artists Guild, that offer networking opportunities and resources for designers

Add H2, H3 if needed

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2. Create Just-in-time training

Just-in-time (JIT) training aims to have students learn what they need to know right before they need it rather than later when it will have less effect. In this way, education may be obtained whenever required, and students can have the information they need right when needed. This is in stark contrast to the time-bound and expert-dependent training methods used by many organizations today.

Just-in-time training ensures that learners have access to relevant materials when and when they need them. Take the example of a salesperson who must provide customers with vital information to respond to product questions. With a just-in-time strategy, your sales professional can access the required data from the company's database or learning management system using their mobile device. 

‍Prompt

We are an HR tech company. Our mission is to help enterprises build employee experience that puts people first. As a team, we encourage each other to innovate and grow every day. organizations can eliminate the need for employee-centric teams to work on tasks such as answering policy-related questions, generating employee documents on demand, and managing employee tickets to focus on strategic activities.

Create "just-in-case" content for sales reps. We are developing these materials so that they can be used to address any potential questions or concerns that a prospect might have during the sales process. It will be a list of FAQs and possible answers.

Start by analyzing the sales process to identify common objections that prospects raise during the sales cycle.

Our common sales process 

1. Qualify the Lead: Begin by qualifying the lead to ensure they align with your mission of building employee experience that puts people first. Ask questions about their company culture, values, and HR goals to assess if they are a good fit for your solution.
2. Discovery Call: Schedule a discovery call to learn more about the prospect's HR pain points and challenges. During this call, ask open-ended questions to understand their needs and priorities, and how they align with your mission.
3. Demonstration: Schedule a demo of your HR tech solution to showcase how it can help the prospect achieve their HR goals and build a better employee experience. During the demo, focus on features that align with your mission and highlight how they can improve employee experience.
4. Proposal: After the demo, provide a proposal outlining the costs, features, and benefits of your HR tech solution. This proposal should be tailored to the prospect's specific needs and how they align with your mission. Emphasize how your solution can help the prospect achieve their employee experience goals.
5. Negotiation: During the negotiation phase, work with the prospect to find a pricing plan that fits their budget and meets their needs. This could involve negotiating on pricing, terms, or features, while keeping your mission in mind.
6. Close the Sale: Once both parties have agreed on the proposal and pricing, it's time to close the sale. This could involve signing a contract or providing a payment link for the prospect to complete the purchase.
7. Onboarding: After the sale is closed, begin the onboarding process to help the new client set up their HR tech solution and ensure a smooth transition. Provide training and support to the client's HR team to ensure they are able to use the solution to achieve their goals.
8. Follow-Up: After the onboarding process is complete, follow up with the client to ensure they are satisfied with the HR tech solution and address any issues that may arise. Schedule regular check-ins or provide ongoing support to maintain a positive relationship and ensure the solution continues to align with your mission.

common objections that prospects raise when considering our HR tech solution

1. Cost: Some prospects may object to the cost of your solution, especially if they are on a tight budget or have limited funds allocated for HR technology. They may believe that the benefits of your solution do not justify the cost.
2. Complexity: Prospects may be hesitant to adopt your solution if they perceive it as too complex or difficult to implement. They may worry that their HR team will struggle to learn how to use it, or that it will require significant time and resources to set up.
3. Integration: Prospects may have concerns about integrating your solution with their existing HR systems or processes. They may worry that it will cause disruption or require significant changes to their current workflows.
4. Security: Prospects may have concerns about the security of their employee data and information. They may worry that your solution could be vulnerable to cyber threats or data breaches, or that their employees' privacy may be compromised.
5. ROI: Prospects may question whether your solution will deliver a return on investment (ROI) that justifies the cost and effort required to implement it. They may ask for data or case studies that demonstrate the effectiveness of your solution.

Organize the content into an easy-to-use format that the sales reps can access quickly during a sales call. 

Make the content crisp and to the point.

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3. Content creation for web-learning

Training & Help Page

Have you seen Google’s Training and Help page? On this page, Google has a lot of information and tools to help people figure out how to use their goods and services. These tools include user guides, tutorials, video walkthroughs, frequently asked questions (FAQs), and community forums where users can ask questions and get help from other users and experts.

Here is how you can create the same page for business.

Prompt:

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1. We have a SaaS Marketing tool. It is a CRM platform that provides software, integrations, and resources to connect marketing, sales, content management, and customer service. It is designed to help businesses grow by providing powerful software that can be used together to manage data, teams, and customers on one platform. 

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It is designed to help businesses of all sizes grow better by providing tools to make every part of the process more human. It has a legendary customer support team and an active user community to back you up.

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We want to create a Training and help page like Google's. 

Here is the content map.

Introduction

Briefly introduce our training and help page and what users can expect to find on it.

Include a brief overview of the products or services

It offers several products such as Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub. Marketing Hub helps businesses grow traffic, convert more visitors, and run complete inbound marketing campaigns at scale. Sales Hub helps businesses get deeper insights into prospects, automate tasks, and close more deals faster. Service Hub helps businesses connect with customers, exceed expectations, and turn them into promoters who grow the business. CMS Hub is content management software that's flexible for marketers, powerful for developers, and gives customers a personalized, secure experience. Operations Hub syncs apps, cleans and curates customer data, and automates processes so all systems and teams work better together.

Getting Started

Provide step-by-step instructions for getting started with our products or services. 

1. Create your account by visiting our website.

2. Add contacts and companies to your account.

3. Send invitations to your teammates.

4. Create deals and define deal stages.

Include information on how to set up an account, install software, or access our products.

To set up an account, you can create an account with your name and email address, or sign up using your Google login or Apple ID. Once you have created your account, you can invite your team, customise your default settings, and connect third-party apps to integrate your systems. 

How-to Guides

Create a section with how-to guides for our products or services.

Organize guides by category or subcategory for ease of use.

Provide detailed, step-by-step instructions for completing specific tasks.

Frequently Asked Questions (FAQs)

Create a section with a list of FAQs for our products & services.

Organize FAQs by category or subcategory for ease of use.

• Help Desk
• Payments
• Cloud Infrastructure and Data Hosting
• All Products and Features
• Help Center

Provide clear and concise answers to common questions.

Troubleshooting

- Make sure that your browser is supported by our tool.

- If you have multiple email addresses, ensure that you're using the email address associated with your account.

- If you try to log in and see a "You have no accounts" message, your account may have been deactivated. Learn more about deactivated accounts.

- Clear the cache and cookies in your browser and retry.

Feedback and Suggestions

Encourage users to provide feedback and suggestions for improving our training and help page.

Provide a feedback form or contact information for users to submit their feedback.

Create the content. Keep the sentences short and simple

2. Add Long-form blog content ideas in the how-to section. Add a list of FAQs in the FAQ section. Add it to the above content

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Preparing scripts for video content

Adding video content will make your “ Help Page” more helpful. Here is how you can create e-learning content for clients with ChatGPT.

‍Prompts

We have a SaaS Marketing tool. It is a CRM platform that provides software, integrations, and resources to connect marketing, sales, content management, and customer service. It is designed to help businesses grow by providing powerful software that can be used together to manage data, teams, and customers on one platform. 

It is designed to help businesses of all sizes grow better by providing tools to make every part of the process more human. It has a legendary customer support team and an active user community to back you up.

The topic is - How to build a successful social media marketing strategy

The CTA will be how our software is easy to use. And here is how can they start today just by creating an account following these steps

• Create your account by visiting our website.
• Add contacts and companies to your account.
• Invite your teammates.
• Create deals and define deal stages.

Create an engaging video script on this topic.

Make a strategy for a virtual classroom

Modern business training meetings take place in virtual classrooms. This makes it easier for both the teachers and the kids to take part. Students attend class in person, while teachers use video chat to participate. This job can be done from afar with the help of conference call software. This e-learning framework encourages conversation by making it easier to work in groups, develop new ideas, and participate. A knowledgeable person's presence makes it possible to ask questions back and forth, learn in real time, and add a personal touch that isn't possible in other ways.

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Utilize multilingual features to teach in a diverse workspace

Help them learn new languages

In today's world economy, many companies work in more than one country and have workers who speak different languages. Giving employees chances to learn different languages can help them prepare for foreign business and make working with coworkers and clients from other countries easier. Learning a new language can give you more job possibilities and make you more marketable. Giving employees a chance to learn a new language can help them gain new skills and advance in their jobs.

Prompt: We want our employees to learn French. They mainly speak English.

Create a 101 content for that.

Make sure the content starts from beginner's level to advanced. Use lots of real-life experience. So that they can understand and apply it. 

Add activities sections as well.

Keep it engaging and fun. 

Teach them in their language

You can utilize ChatGPT for creating courses in multiple languages.

Create e-books to help customers and employees

Create ebooks for employees

Ebooks are a valuable resource for employees looking to develop their skills and knowledge. By providing ebooks on relevant topics, employees can learn new techniques, stay current with industry trends, and become more effective at their jobs. Compared to in-person training or purchasing physical books, ebooks are often more affordable and can be easily distributed to many employees.

Prompt- Create an ebook content for cybersecurity guidance on how to understand basic phishing for employees.

Start by explaining what phishing is, and how it works. Provide examples of common techniques that cybercriminals use to make phishing emails appear legitimate, such as creating fake websites or pretending to be a trusted company or individual.

Explain the consequences of falling for a phishing scam. Teach employees how to identify phishing emails. Show examples of phishing emails. Explain what to do if an employee falls for a phishing scam. 

Explain technical terms in simple language. 

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Create ebooks for customers/ clients

Create e-books or guides for customers as well.

Prompt: We have a SaaS Marketing tool. It is a CRM platform that provides software, integrations, and resources to connect marketing, sales, content management, and customer service. It is designed to help businesses grow by providing powerful software that can be used together to manage data, teams, and customers on one platform. 

It is designed to help businesses of all sizes grow better by providing tools to make every part of the process more human. It has a legendary customer support team and an active user community to back you up.

Create a product-related e-book for our clients. 

It will include a How-to guide, 

step-by-step instructions for getting started with our products or services. 

1. Create your account by visiting our website.

2. Add contacts and companies to your account.

3. Send invitations to your teammates.

4. Create deals and define deal stages.

Include information on how to set up an account, install software, or access our products.

To set up an account, you can create an account with your name and email address, or sign up using your Google login or Apple ID. Once you have created your account, you can invite your team, customise your default settings, and connect third-party apps to integrate your systems. 

Why should they use it.

our case study

ABC is a company that has been helping Americans get on the water since 1960. With over 70 locations nationwide, they offer luxury watercraft, boating accessories, service, education, community events, and more. They were facing issues with their old CRM system which was hindering their ability to connect with leads and customers. They decided to implement our full CRM which helped them consolidate marketing, sales, and service operations on this platform. By leveraging the full capabilities of the tool, they saw the opportunity to gain visibility into their customer lifecycle and improve their experience. They were able to follow up with that customer or contact within the first 30 minutes which is now their standard. They were also able to personalize content and remarket based on a lead’s interests. Sales reps can see their leads’ activity on the MarineMax website and send them relevant, pre-built emails. Adoption of Our tool has been a smashing success.

General FAQs.

Q: What is your SaaS Marketing tool?

A: Our SaaS Marketing tool is a CRM platform that provides software, integrations, and resources to connect marketing, sales, content management, and customer service. It is designed to help businesses grow by providing powerful software that can be used together to manage data, teams, and customers on one platform.

Q: What kind of businesses can benefit from your tool?

A: Our tool is designed to help businesses of all sizes grow better. Small businesses, mid-sized businesses, and large enterprises can all benefit from our tool.

Q: What features does your tool offer?

A: Our tool offers a range of features, including lead management, sales automation, marketing automation, email marketing, content management, customer service, and reporting/analytics.

Q: What integrations does your tool support?

A: Our tool supports a range of integrations with popular marketing, sales, and customer service tools such as Salesforce, HubSpot, Mailchimp, and Zendesk.

Q: What is the pricing of your tool?

A: Our pricing varies depending on the plan you choose and the size of your business. We offer a range of plans starting at $X/month and up to $Y/month for larger enterprises.

Q: Is there a free trial available?

A: Yes, we offer a free trial for businesses to test our tool before committing to a paid plan. The trial period is X days and includes access to all of our features.

Q: How does your tool help businesses grow?

A: Our tool helps businesses grow by providing powerful software that can be used together to manage data, teams, and customers on one platform. By connecting marketing, sales, content management, and customer service, businesses can streamline their processes and work more efficiently, resulting in increased productivity and growth.

Q: What kind of customer support do you offer?

A: We have a legendary customer support team that is available 24/7 to assist our customers with any questions or issues they may have. We also have an active user community where customers can connect with each other and share best practices.

Q: How secure is your tool?

A: We take the security of our customers' data very seriously and have implemented robust security measures to ensure that their data is protected. We use industry-standard encryption and adhere to strict security protocols to prevent unauthorized access to our platform.

Keep the content short

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Content summarization to simplify compliance training 

Compliance training is for employees to make them more aware of laws, policies, or rules. The employees will better understand the rules and regulations that affect them in their specific line of work as a result. The primary goals of these regulations are worker protection and respect for the individual. Since completing these programs is obligatory, that is where the attention should be placed. Why is it crucial to have a well-oiled compliance training machine? A solid corporate compliance program can safeguard organizational integrity and good governance. This improves productivity in the long run since it reduces risk, preserves your reputation, and creates a more pleasant workplace for your staff.

‍Prompt: 

• We are looking for research papers to train our employees about how phishing happens and how we can protect ourselves from it. Share research papers
• Summarize the paper and explain in simple words

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Create custom content for different levels of employee

Different levels of employees in a company have different tasks and need different skills to do their jobs well. By making custom content for different employees' levels, you can ensure that the training meets their specific needs and helps them learn the skills they need to do their jobs well. When employees get custom training, they can do their jobs better, leading to better job success and productivity.

Prompt: 

One of our sales interns recently joined us. He has good communication skills. But he feels anxious on the sales call.

Create training content to help him overcome these anxiety issues on the sales call.

Make the content engaging. Add actionable tips. 

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Benefits of utilizing ChatGPT for e-learning

Save time

Saving time is one of the best things about using ChatGPT for e-learning. Both students and teachers can save a lot of time by using it. ChatGPT can quickly answer student questions and give them feedback, which frees up time for teachers to do things like grade papers and answer emails.

Save money

ChatGPT can also help groups save money on training costs. Especially in a rough time, you can use ChatGPT and minimize the cost of paying instructors or trainers to give personalized training at a lower cost.

Customization

You can make custom training for employees with specific problems.

Employee engagement 

ChatGPT can help employees learn in a way that is fun and interactive. It can use gamification to make learning more fun and interesting, which can motivate and encourage employees.

Customer retention 

ChatGPT can be used to give customer support training and learning material and frequently asked questions, which can help increase customer happiness and retention rates.

Ready to reap the benefits? 

When you use GPT for e-learning, you won't have to spend a fortune. Adding it to your process is all that's required. Let your ROI soar when you invest in training for both your staff and your clientele.

Ionio can help you to integrate AI to your workflow.

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Want to learn more about GPT and AI? Book a free AI consultation call with our Rohan.